Cancellation Policy

  1. Cancellation policy for goods suitable for parcel delivery
  2. Cancellation policy for goods delivered by a haulage contractor
  3. Cancellation policy for hire items
  4. Go directly to Withdrawal Form
1. Cancellation policy for goods suitable for parcel delivery

Cancellation policy for consumers ( = any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity.)

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,

  • on which you or a third party nominated by you, other than the carrier, took possession of the goods, provided that you have ordered one or more items as part of a single order and these are delivered together;
  • on which you or a third party designated by you, other than the carrier, took possession of the last item, provided that you have ordered several items as part of a single order and these are delivered separately;
  • on the date on which you or a third party designated by you, who is not the carrier, took possession of the last partial consignment or the last item, provided that you have ordered a single item which is delivered in several partial consignments or items;

To exercise your right of withdrawal, you must notify us

Schweiss-Shop WSH GmbH
-WITHDRAWAL-
Luruper Hauptstraße 56
D-22547 Hamburg

Fax: 040/ 832 66 11
Tel.: 040 - 832 66 00
Email: info@schweiss-shop.de

by means of a clear statement (e.g. a letter sent by post, fax, email or via Withdrawal Form) informing us of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send notification of your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery option offered by us), without undue delay and at the latest within 14 days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and, in any event, no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the 14-day period expires.

You shall bear the direct costs of returning goods that can be sent by parcel post. The costs for goods that can be sent by parcel post are estimated at a maximum of approximately 20.- EUR.
You will only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to check their condition, characteristics and functionality.

If you finance this contract through a loan and subsequently withdraw from it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly likely to be the case if we are also your lender or if your lender relies on our involvement for the purposes of financing. If the loan has already been paid to us when the withdrawal takes effect or when the goods are returned, your lender shall, in relation to you, assume our rights and obligations under the financed contract with regard to the legal consequences of the withdrawal or the return of the goods. The latter does not apply if the present contract relates to the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you wish to avoid a contractual obligation as far as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal in respect of that agreement as well.

Exclusion of the right of withdrawal:

The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs;
  • for the supply of goods which are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;
  • for the supply of alcoholic beverages where the price was agreed at the time the contract was concluded, but which cannot be supplied until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no influence;
  • for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return, if their seal has been broken after delivery;
  • for the supply of goods where, due to their nature, they have become inseparably mixed with other goods after delivery;
  • for the supply of audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery.
2. Cancellation policy for goods delivered by a carrier

Cancellation policy for consumers ( = any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor related to their self-employed professional activity.)

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

To exercise your right of withdrawal, you must inform us

Schweiss-Shop WSH GmbH
-WITHDRAWAL-
Luruper Hauptstraße 56
D-22547 Hamburg

Fax: 040/ 832 66 11
Tel.: 040 - 832 66 00
Email: info@schweiss-shop.de

by means of a clear statement (e.g. a letter sent by post, fax, email or via Withdrawal Form) informing us of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send notification of your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as
you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and, in any event, no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you post the goods before the 14-day period expires.

You shall bear the direct costs of returning goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel post are estimated at a maximum of approximately 100.- EUR.
You will only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for the examination of their nature,
characteristics and functioning of the goods.

If you finance this contract through a loan and subsequently withdraw from it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly likely to be the case if we are also your lender or if your lender relies on our involvement for the purposes of financing. If we have already received the loan by the time the withdrawal takes effect or upon return of the goods, your lender shall, in relation to you, assume our rights and obligations under the financed contract with regard to the legal consequences of the withdrawal or the return. The latter does not apply if the present contract relates to the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you wish to avoid a contractual obligation as far as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal in respect of that agreement as well.

Exclusion of the right of withdrawal:

The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs;
  • for the supply of goods which are liable to deteriorate rapidly or whose expiry date would be exceeded rapidly;
  • for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but which cannot be supplied until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no influence;
  • for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return, if their seal has been broken after delivery;
  • for the supply of goods where, due to their nature, they have become inseparably mixed with other goods after delivery;
  • for the supply of audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery
3. Cancellation policy for hire equipment

Cancellation policy for consumers ( = any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor related to their self-employed professional activity.)

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day

  • on which you or a third party nominated by you, other than the carrier, took possession of the goods, provided that you have ordered one or more items as part of a single order and these are delivered together;
  • on which you or a third party designated by you, other than the carrier, took possession of the last item, provided that you have ordered several items as part of a single order and these are delivered separately;
  • on the date on which you or a third party designated by you, other than the carrier, took possession of the last partial consignment or the last item, provided that you have ordered an item which is delivered in several partial consignments or items;

To exercise your right of withdrawal, you must inform us

Schweiss-Shop WSH GmbH
-WITHDRAWAL-
Luruper Hauptstraße 56
D-22547 Hamburg

Fax: 040/ 832 66 11
Tel.: 040 - 832 66 00
Email: info@schweiss-shop.de

by means of a clear statement (e.g. a letter sent by post, fax, email or via Withdrawal Form) informing us of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and, in any event, no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you post the goods before the 14-day period expires.

You shall bear the direct costs of returning goods that can be sent by parcel post, as well as the direct costs of returning goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel post are estimated at a maximum of approximately 100.- EUR.
The costs for goods that can be sent by parcel post are estimated at a maximum of approximately 20.- EUR.
You will only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for checking their nature,
characteristics and functioning of the goods.

If you have requested that the services commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of your exercise of the right of withdrawal in respect of this contract, compared to the total scope of the services provided for in the contract.

Exclusion of the right of withdrawal:

The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs;
  • for the supply of goods which are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;
  • for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but which cannot be supplied until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no influence;
  • for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return, if their seal has been broken after delivery;
  • for the supply of goods where, due to their nature, they have become inseparably mixed with other goods after delivery;
  • for the supply of audio or video recordings or computer software in sealed packaging, where the seal has been broken after delivery.
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